Products with printed graphics and custom orders are not eligible for return or exchange due to their custom nature. Clearance items and discontinued products are also not eligible for return. All other items may be returned if in new, unused condition, in original packaging, within 30 days of receipt. Customers are responsible for return shipping costs and all items returned will incur a 15% restocking fee. Any applicable shipping and services charges (such as graphic design) will not be refunded. Please allow up to 2 weeks to process your return and refund from the day of arrival at our return facility. To submit a return request, submit the form below. A member of our team should be reaching out with more information within 2 business days after you submit the form.